SupportSquad Tech Support Launches Business App at Dreamforce 2010

New Application Targeting Profit Centers on Salesforce.com AppExchange 2, the World's Most-Popular Marketplace for Business Apps

SupportSquad™, a Saveology.com® company, has launched the SupportSquad™ App, a new  cloud computing application to help customers drive revenue. Salesforce.com customers can add SupportSquad™ technical support to their current sales efforts in their call centers to help generate revenue.  Built using Force.com, the enterprise cloud computing platform, SupportSquad™ is immediately available for test drive and deployment on AppExchange 2 at http://www.salesforce.com/appexchange/. The announcement was made today at Dreamforce 2010, the cloud computing event of the year.

“The SupportSquad™ App is a great additional choice for Salesforce Service Cloud customers to drive revenue and to provide extended value,” said Benzion Aboud, CEO of SupportSquad™. “SupportSquad realizes the value of partnering with proven brands and integrating our application with successful existing products to enhance customers existing sales processes.”

The SupportSquad™ App can be easily added to agent call scripts to provide an additional offer as part of an inbound or outbound call. SupportSquad provides 24/7 technical support via telephone or online to troubleshoot and help resolve issues with personal computers, PC-related components, printers, scanners, home and business networks, VPN, DSL, broadband, VoIP, telecommunication products, cameras, webcams, iPods, MP3 players, TiVo, gaming devices and more.
Dreamforce is the industry’s leading global cloud computing event focused on inspiring customer, partner and developer success with cloud computing. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce Chatter, Sales Cloud, Service Cloud, Force.com and more. 
To read more, visit SupportSquad App 

US-Based Remote Tech Support Brand SupportSquad™ Continues Expandsion

SupportSquad™ Remote Tech Support  opened a new 10,000 square foot tech center to the South Florida headquarters location.  SupportSquad  offers consumers a variety of service options and plans to fit every budget and every issue spanning from the Gold Plan for all your electronics and PC-related issues or - when an emergency troubleshoot and solution is needed, with no notice, we offer the Instant Plan.

How it Works
As each current subscriber or new customer call is received by the 24/7 SupportSquad tech support team, they are initially greeted by the Welcome Center where sales, customer service, and billing questions are assessed. If tech support is requested, a specialist is identified for the issue and the customer is transferred to the skilled technical support specialist who will pinpoint what the issue is and resolve the problem remotely by utilizing the fully US-based tech support team.


To hear testimonials and also to listen to the SupportSquad Spokesman, Bill Rancic explain the benefits of the remote tech brand, visit www.supportsquad.com.