SupportSquad Tech Support Launches Business App at Dreamforce 2010

New Application Targeting Profit Centers on Salesforce.com AppExchange 2, the World's Most-Popular Marketplace for Business Apps

SupportSquad™, a Saveology.com® company, has launched the SupportSquad™ App, a new  cloud computing application to help customers drive revenue. Salesforce.com customers can add SupportSquad™ technical support to their current sales efforts in their call centers to help generate revenue.  Built using Force.com, the enterprise cloud computing platform, SupportSquad™ is immediately available for test drive and deployment on AppExchange 2 at http://www.salesforce.com/appexchange/. The announcement was made today at Dreamforce 2010, the cloud computing event of the year.

“The SupportSquad™ App is a great additional choice for Salesforce Service Cloud customers to drive revenue and to provide extended value,” said Benzion Aboud, CEO of SupportSquad™. “SupportSquad realizes the value of partnering with proven brands and integrating our application with successful existing products to enhance customers existing sales processes.”

The SupportSquad™ App can be easily added to agent call scripts to provide an additional offer as part of an inbound or outbound call. SupportSquad provides 24/7 technical support via telephone or online to troubleshoot and help resolve issues with personal computers, PC-related components, printers, scanners, home and business networks, VPN, DSL, broadband, VoIP, telecommunication products, cameras, webcams, iPods, MP3 players, TiVo, gaming devices and more.
Dreamforce is the industry’s leading global cloud computing event focused on inspiring customer, partner and developer success with cloud computing. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce Chatter, Sales Cloud, Service Cloud, Force.com and more. 
To read more, visit SupportSquad App 

Barry Newman of Saveology.com® as Speaker at SaaSCon 2010

Saveology.com®, consumer comparison-shopping portal, is pleased to announce Saveology.com® will be presenting at SaaSCon. Barry Newman, Vice President of Information Technology at Saveology.com was requested by SaaSCon 2010 to present on the topic entitled, "Accelerating Integration in the Cloud." This session is scheduled for Tuesday, April 6, 3:35pm-4:15. will be taking place on April 6-7, 2010, and will be held at the Santa Clara Convention Center and Hyatt Regency in Santa Clara, California.

SaaSCon is the destination conference in 2010 to learn everything about Software as a Service (SaaS) and related cloud-based services. Designed expressly for those engaged in purchasing, managing or developing cloud-based solutions, SaaSCon will answer all of your tough questions about security, risk, integration and more.