Benzion Aboud built a team to help Saveology.com LLC grow - How to convince talented leaders to join your company

By Mark Scott
Smart Business South Florida | January 2011

Benzion Aboud saw the opportunity. It was staring him right in the face. The shopping habits of the American consumer were changing, and Saveology.com LLC had a chance to capitalize on it in a big way.

“We’re very much like Expedia for home services,” says Aboud, the company’s founder and CEO. “So our goal was very clear. We wanted to be the biggest distributor of home services in America. We don’t really care what you buy, but we want to educate you. And after we educate you, we want to transact a sale just like Expedia would with hotels and flights. They’ll educate you on the time and prices and then you buy the product or service.”

The opportunity came about due in large part to the economic recession of 2008. Consumers were being much more selective about how they spent money, including expenses such as TV, phone and Internet services. The good news for Aboud was that consumers weren’t ready to abandon these services completely. They just didn’t want to spend as much on them.

And that’s where Aboud hoped to cash in.

To read full cover story from Smart Business South Florida click here

Dreamforce 2010 Launch of the SupportSquad App

Spot light at a Dreamforce 2010 break out session focusing on "how to drive revenue in the call center". The panelist is speaking about how a company would use the SupportSquad™ App.  This service can be easily added to agent call scripts to provide an additional offer as part of an inbound or outbound call. SupportSquad provides 24x7 technical support via telephone or online to troubleshoot and help resolve issues with personal computers, PC-related components, printers, scanners, home and business networks, VPN, DSL, broadband, VoIP, telecommunication products, cameras, webcams, iPods, MP3 players, TiVo, gaming devices and more.

Companies can easily install the SupportSquad App via the AppExchange. Simply add the dialogue existing call scripts to help their agents are enabled to drive additional revenue through offering the SupportSquad™ service. Developed using the Force.com platform, the SupportSquad™ App will be available for a test drive and deployment on the AppExchange at http://www.salesforce.com/appexchange/.

To read news on SupportSquad, visit the newsroom.

SupportSquad Tech Support Launches Business App at Dreamforce 2010

SupportSquad™ Delivers New Application Targeting Profit Centers on Salesforce.com AppExchange 2, the World's Most-Popular Marketplace for Business Apps

Cloud computing leaders converge at Dreamforce. Service Cloud customers can now deploy SupportSquad™ to help drive revenue in their contact centers.

The SupportSquad™ App, a new cloud computing application to help customers drive revenue. Salesforce.com customers can add SupportSquad™ to their current sales efforts in their call centers to help generate revenue. Built using Force.com, the enterprise cloud computing platform, SupportSquad™ is immediately available for test drive and deployment on AppExchange 2 at http://www.salesforce.com/appexchange/. The announcement was made today at Dreamforce 2010, the cloud computing event of the year.

 To read news on Dreamforce visit:

Saveology.com® Announces Gold Sponsorship of Dreamforce 2010 

Saveology.com VP of IT Barry Newman to Co-Present with Dell Boomi® on ‘Connecting the Cloud: Integration Best Practices’

SupportSquad Tech Support Launches Business App at Dreamforce 2010

New Application Targeting Profit Centers on Salesforce.com AppExchange 2, the World's Most-Popular Marketplace for Business Apps

SupportSquad™, a Saveology.com® company, has launched the SupportSquad™ App, a new  cloud computing application to help customers drive revenue. Salesforce.com customers can add SupportSquad™ technical support to their current sales efforts in their call centers to help generate revenue.  Built using Force.com, the enterprise cloud computing platform, SupportSquad™ is immediately available for test drive and deployment on AppExchange 2 at http://www.salesforce.com/appexchange/. The announcement was made today at Dreamforce 2010, the cloud computing event of the year.

“The SupportSquad™ App is a great additional choice for Salesforce Service Cloud customers to drive revenue and to provide extended value,” said Benzion Aboud, CEO of SupportSquad™. “SupportSquad realizes the value of partnering with proven brands and integrating our application with successful existing products to enhance customers existing sales processes.”

The SupportSquad™ App can be easily added to agent call scripts to provide an additional offer as part of an inbound or outbound call. SupportSquad provides 24/7 technical support via telephone or online to troubleshoot and help resolve issues with personal computers, PC-related components, printers, scanners, home and business networks, VPN, DSL, broadband, VoIP, telecommunication products, cameras, webcams, iPods, MP3 players, TiVo, gaming devices and more.
Dreamforce is the industry’s leading global cloud computing event focused on inspiring customer, partner and developer success with cloud computing. Attendees will learn how to maximize their current investments and explore new offerings across Salesforce Chatter, Sales Cloud, Service Cloud, Force.com and more. 
To read more, visit SupportSquad App